See the risk in the dialogue flow before the product reaches users.
The object of review is the dialogue flow. Code and security belong to engineering and security teams.
Five risk checks
Over-accommodation
Whether the dialogue design tends to affirm the user's existing inferences and weakens their motivation to verify.
Escalating false reassurance
Whether negative emotion is always soothed on the spot, building a reassurance loop.
Anthropomorphism and role boundaries
Whether prompts and persona design invite users to project emotional needs.
Attachment induction
Whether interaction design optimizes for time-on-app in ways that invite one-way intimacy.
Unstable refusal and referral
Whether refusals and referrals on high-risk topics are consistent and predictable.
Which products need this
AI companions
Virtual partners, social bots, emotional support interfaces. Users easily form asymmetric attachment.
AI coaches and mentors
Career coaching, life guidance, decision support products. Authority can transfer step by step.
AI support with an emotional layer
Support modules with emotion detection and empathic response. Soothing can erode verification.
Mental health chatbots
Emotional support or self-help products. The false reassurance and boundary structure needs review.
Products not on this list that involve deep dialogue interaction are still worth a note.
How the review works
Multi-scenario testing with replayable evidence kept throughout. Every finding includes trigger conditions, reproduction rate and a version snapshot, so your team can verify it independently.
What you receive
A review report of 8 to 15 pages: executive summary, risk matrix, finding cards with reproduction conditions and alternative copy, remediation priorities written in full (must fix, improve within 30 days, next release), three tiers of recommendations, plus one delivery discussion meeting.
Delivered in writing within the agreed window.
Two depths
“The unit of review is the deployment version. The model may not have changed, and the product may already have.”
For the institutional background, see the governance proposal.
Why now
Review reports serve as internal risk management records. They are not a safety endorsement toward third parties.
Three things to prepare
An NDA can be signed first when needed, at no extra charge.